Below you will find completed and running projects.

 
Labour mediation organization

• Change Management: Develop and implement Change Management Rural (central) and the regions (decentralized).
• Change Management: Delivery Change Manager Rural.
• Service Level Management: Design and implementation of the End-to-end Service Level Management process and realization required SLA's.

 

Express-post organization

• Service Support processes: Prepare and guide the change management process

 

National  Airline Company

• Service Delivery processes: Deliver a Service Level Coordinator.